Not one real estate agent in the country has ever admitted publicly to being a poor negotiator. We all claim to be experts. And most of those claims are based on agent experience developed between 2002 and 2007. Everything sold, no matter what. Boasts like, "I averaged 12% over listing price for my sellers," abound. Buyer agents claim that, "I got it for my buyers over 8 other offers," were pretty much the norm. But I don't think that this had anything to do with negotiating skills. A pleasant, professional appearance, a pre-inspection and a strong offer usually carried the day.
Let's take a rational look at negotiations to understand the process see if real estate agents are even in the game these days.
There are two ways to negotiate. You can negotiate from a position or you can negotiate from merit. If, as buyer, you want to negotiate from a
position you are essentially saying that you won't go over $xxx,xxx for that house. Your reasoning might be comps or condition. But you take a stand and see if the seller rolls over. If your agent has to deliver that message, or a message that contains the clause "only if," then you are in a fixed position and decrease your chances of making a deal. The message is, the buyer doesn't really care about the house; only care about getting a deal. The same rationale applies to sellers.
On the other hand, if the offer has
merit, if it explains your needs, your financial abilities, and if it assesses the situation rationally, then it's worth trying to find a way to understand the merit of the other party and determine if the needs of each can be attained.
Once you've established how you and the other members of the negotiation are looking at the situation, you will need to determine the style of each person who has something to say. The five basic negotiation styles consist of defeatism, accommodation, compromise, withdrawal and collaboration. Non of these styles is necessarily wrong, and it is important for an expert negotiator to recognize how these various styles are being used an any conversation.

Someone who uses the
defeatism style is often perceived of as aggressive and as a bully. It is often used successfully when that negotiator discovers a weakness in the other party and tries to use it to their advantage. If such a person has a habit of using the technique, at some point they may make an error in evaluating the weakness of others and destroy the negotiation progress.

If, at the beginning of a negotiation, one party adopts an
accommodating posture, the others may see that as a weakness. This type of person, a person who doesn't want to make waves, would be wise to have a skilled negotiator on his side to help him keep his original objective in mind.
Some negotiators are
compromisers. It often works well for each party to to give up something in exchange for something else. In some cases this can get confusing and again, one or both parties may loose sight of their original objectives.
For offers that are too low to start with, or counter offers that don't seek resolution other than in price, and usually the original price, some parties to a negotiation will just
withdraw. Nothing stops a discussion faster than one party refusing to speak to the others.

The final style of negotiating is for the parties to
collaborate. It stakes a skilled negotiator to sincerely ask and discover what the opposing party really wants, and yet be confident enough to disclose the prime objectives and goals on his side. The result, when successful, will have one negotiator finding ways to teach the other to collaborate so that both parties reach their objectives.
My next post will deal with the emotional side of negotiations.
When choosing a broker to work with, it is important for you to determine how he interacts with you. It may be a good indication of how he will represent your interests in the purchase or sale of a property.
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